AHO encourages all our tenants across NSW to take measures to stay well during COVID-19. NSW Health provides guidelines and advice at NSW Health COVID-19 (Coronavirus)
Our priority is to ensure our people, families and communities are safe and healthy and as a result staff have commenced flexible work arrangements.
Whilst AHO is working differently we are still committed to service delivery and will continue to assist with urgent housing enquiries.
There may be delays in responding to your questions, so please be patient. AHO is conducting business as usual your enquiries can be managed by phone and email.
Regional Offices - Tenants need to ring our main office line on 1800 727 555 and follow the prompts.
Or alternatively, email on:
Northern Region: [email protected]
Western Region: [email protected]
Sydney South East: [email protected]
Repairs and Maintenance Enquiries
Services Our Way
Email: [email protected]
Maintenance - tenants need to ring the maintenance line 1800 422 322.
General Enquiries tenants should call (02) 9377 6000 and will be redirected to the local DCJ office responsible for managing your tenancy.
CHP and ACHP
Tenants need to contact their provider directly via our online list
Homelessness Enquiries: link2home on 1800 152 152.
Health advice for our Aboriginal Communities
The Australian Government recommends & recognises that Aboriginal people and people living in remote communities are at greater risk from COVID-19.
Find out more about protecting community and Elders to stop the spread of COVID-19: