Solar Homes Policy
Sets out the standards and requirements for the provision of solar systems in AHO-owned properties. Provides details on the criteria that makes an AHO property are eligible for solar installation, management of existing systems and maintenance and repair of solar systems.
IN DEVELOPMENT: Domestic and Family Violence Guideline
The AHO Policy team is developing guidance to support Aboriginal Community Housing Providers to manage properties where tenants have experienced Domestic and Family Violence (DFV). In the first half of 2025, the team will be consulting with key stakeholders across NSW to inform the content of these guidelines.
Water Usage Charging: Ministerial Guidelines for ACHPs August 2022
These guidelines outline how water usage is to be charged, how to develop a water charging policy, how to calculate water usage charges and more. These Guidelines apply to all AHO dwellings managed by Aboriginal Community Housing Providers.
IN REVIEW: Provider Performance Framework Policy
The Provider Performance Framework Policy is currently under review.
If you require a previous version of this policy (e.g. one that has been archived or superseded), email the AHO Policy Team [email protected].
IN REVIEW: Provider Performance Guidelines
The Provider Performance Guidelines are currently under review.
If you require a previous version of this policy (e.g. one that has been archived or superseded), email the AHO Policy Team [email protected].
Services Our Way Policy Framework
The Services Our Way Policy Framework supports Aboriginal and Torres Strait Islander families with complex needs. It outlines an wraparound approach to service delivery that is strengths-based, family-led and tailored to a family's situation, with a focus on improving housing stability and overall wellbeing.
IN REVIEW: Registration Policy
The AHO Registration Policy is currently under review.
If you require a previous version of this policy (e.g. one that has been archived or superseded), email the AHO Policy Team [email protected].
Energy Efficiency Upgrades Policy
Outlines requirements for the supple and installation of energy efficiency enhancements in AHO-owned properties. Details include the types of systems/appliances that can be installed, how tenants can request energy efficiency upgrades and which Local Government Areas are eligible.
IN REVIEW: New Construction Requirements Policy
The AHO Construction Requirements Policy is currently under review.
If you require a previous version of this policy (e.g. one that has been archived or superseded), email the AHO Policy Team [email protected].
IN REVIEW: Housing Services Guidelines
The Housing Services Guidelines are currently under review.
If you require a previous version of this policy (e.g. one that has been archived or superseded), email the AHO Policy Team [email protected]
