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The NSW Government agency responsible for social housing DCJ Housing offers services including:

Housing Contact Centre
1800 422 322

Provides maintenance, emergency repairs, as well as advice on Rentstart (bond) and home purchasing.


Emergency temporary accommodation
1800 727 555 (freecall)

Can be accessed locally through your nearest Housing NSW office.


Link2home
1800 152 152 (24 hours a day, 7 days a week)


Link2home is a single, statewide information and referral service for enquiries about homelessness in NSW.

9:00am to 10:00pm: Link2home provides callers with information, assessments and referrals to homelessness support and accommodation services across NSW.

10:00pm to 9:00am: Link2home provides information and assessment only and will refer to emergency services if required.


Communities and Justice (DCJ) is transferring the tenancy management of around  14,000 social housing tenancies to community housing providers, including the delivery of private rental assistance products under Housing Pathways. The NSW Government supports the diversity and service delivery of community housing providers and their ability to make a positive impact on people’s lives.

AHO properties located in SHMT locations will continue to be managed by DCJ until AHO’s Property Management Transfer Program is implemented.

Date effective

DCJ District

Location

Property LGA

Office location

Staff managing the AHO portfolio will be based and supported from the DCJ office address below

Contact

22 October 2018

Illawarra Shoalhaven and Southern NSW

Shoalhaven

Nowra

FACS Housing Nowra office

70 Graham Street, Nowra

02 4424 5411

19 November 2018

Northern NSW and Mid North Coast

Mid North Coast

Port Macquarie/Kempsey/ Nambucca

FACS Community Services Kempsey office

80 Elbow Street, West Kempsey NSW

02 6561 6262

3 December 2018

Sydney, South Eastern and Northern Sydney

Northern Sydney

Hornsby, Ku-ring-gai, Ryde, Hunters Hill, Lane Cove, North Sydney, Willoughby, Mosman

FACS Housing office

Level 7, 52 Railway Parade, Burwood NSW

02 8372 4700

6 May 2019

Hunter New England and Central Coast

New England

Tamworth

FACS Tamworth office

155-157 Marius Street, Tamworth

02 6768 4600

6 May 2019

Hunter New England and Central Coast

New England

Narrabri

FACS Housing Moree office

2/25 Auburn Street, Moree

02 6752 9888

6 May 2019

Hunter New England and Central Coast

New England

Moree

FACS Housing Moree office

2/25 Auburn Street, Moree

02 6752 9888

6 May 2019

Hunter New England and Central Coast

New England

Inverell

FACS Housing Moree office

2/25 Auburn Street, Moree

02 6752 9888

6 May 2019

Hunter New England and Central Coast

New England

Armidale/ Raymond Terrace

FACS Community Services Tamworth office

155-157 Marius Street, Tamworth

02 6768 4600

3 June 2019

Hunter New England and Central Coast

Hunter

Taree

FACS Community Services Taree office

242 Victoria Street, Taree NSW

02 4926 9333

1 July 2019

Northern NSW and Mid North Coast

Mid North Coast

Coffs Harbour/Bellingen

FACS Housing Coffs Harbour office

Suite 2, First Floor, 51 Moonee Street, Coffs Harbour

02 6659 2533

5 August 2019

Sydney, South Eastern and Northern Sydney

Northern Sydney

Northern Beaches

FACS Housing office

219-241 Cleveland Street, Redfern NSW

02 9268 3434

2 Sept  2019

Hunter New England and Central Coast

Hunter

Maitland

FACS Housing Newcastle office

615 Hunter Street, Newcastle West

1300 305 667


Agencies and organisations that provide services relating to housing and opportunities for Aboriginal and Torres Strait Islander people, include:

Energy & Water Ombudsman NSW
1800 246 545 (freecall)

Independent dispute resolution service for all electricity and gas customers in NSW, and some water customers.


NSW Fair Trading
1800 500 330 (freecall)

An Aboriginal enquiry officer is available at this rental consumer advice department of NSW Government.


Aboriginal Hostels
(02) 9310 2777
(02) 6212 2001

Provides temporary accommodation services throughout Australia


Indigenous Land Corporation
1800 818 490 (freecall)

Assists Indigenous people to acquire and manage land.


Homeless Persons Information Centre
1800 234 566 (within NSW)
(02) 9265 9087
(02) 9265 9081

Open: 9am-10pm daily (including public holidays)
An information and referral service for people at risk of or who are experiencing homelessness.


Indigenous Business Australia
1800 107 107

Programs to assist indigenous people in business and wealth creation.


Homelessness NSW
(02) 9331 2004

Contact point for information and resources relating to homelessness.