Skip to Content

Capacity Building and Business Development

Housing providers registered with the Aboriginal Housing Office (AHO) are eligible for Capacity Building & Business Development support "Capacity Building".

See our list of Capacity Building Factsheets

To enable Providers to build strong and sustainable businesses, assistance is given with planning, business operations, tenancy management and asset management.  Capacity Building offers four levels of support:

  1. Access to good practice resources and business development programs.
  2. Assistance with accessing training courses.
  3. Targeted training through tailored workshops (currently being developed).
  4. Onsite individual support from a business consultant.

The AHO has contracted a range of Business Consultants to work with Providers to determine the type of assistance needed for each organisation. The needs of each Provider vary, and the Business Consultant will advise about the type of assistance needed specific to each business. This may include advice on assistance needed for the Provider to maintain registration and achieve its future goals.

Additionally, the AHO has compiled an extensive list of Grants & funding organisations (both governmental and non-governmental) offering funding, support and grants.


Training in a variety of disciplines is accessible through Capacity Building for improving the technical governance and management skills of those providing housing services:

Administrative Systems & Processes

Plan or review administrative systems

Asset Training Australia

Certificate III in Business Administration

Odyssey Training

Computer Training (Microsoft Office Software)

Asset Management

Vocational Graduate Certificate in Physical Asset Management

Open Universities Australia

Graduate Diploma in Project Management

Master of Project Management (Assets and Facilities)

Institute of Quality Asset Management

Asset Management

Business Planning

Open Universities Australia


Asset Training Australia

Certificate III in Business


The Australian Institute of Community Practice & Governance

Business (Governance) Certificate IV - AICPG

Stakeholder Relationships

Develop and maintain community and stakeholder relationships

Odyssey Training

Assertiveness (1 Day)

Dealing with Difficult People (1 Day)

Effective People and Communication Skills (1 Day)

Negotiation Skills (1 Day)

Presentation Skills (1 Day)

Telephone Techniques (4 Hours)

Targeted training on common development needs through tailored workshops

From time to time or as common development needs become apparent, the Aboriginal Housing Office (AHO) may facilitate workshops specific to the needs of Approved Providers and specifically targeted to improve Provider systems.