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Home Modules
What Modules are in HOME?
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Module |
Module Name |
Unit of Competency |
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1 |
Helping Us Help You |
CHCCH1B |
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Orientation to Work in Social Housing |
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2 |
Doing the Best Job You Can |
CHCPOL2A |
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Contribute to the policy development |
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3 |
Working with the Residential |
CHCCH10C |
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Tenancies Act |
Manage and maintain tenancies |
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CHCCS301A |
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Work within a legal and ethical framework |
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CHCC13C |
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Manage tenancy rent and tenancy charges |
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4 |
Solving Problems with the Consumer |
CHCAD6A |
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Trader and Tenancy Tribunal – CTTT
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Represent the Organisation in Court |
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5 |
Working Well With Our Tenants Part 1 |
CHCCH10C |
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‘Looking After a Tenancy’ |
Manage and maintain tenancies |
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6 |
Working Well With Our Tenants Part 2 |
CHCC13C |
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‘Collecting the Rent’ |
Manage tenancy rent and tenancy charges |
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7 |
Managing Our Houses Part 1 |
PRXPD33A |
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‘Property Inspections’ |
Undertake property inspections |
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CHCCH16B |
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Manage vacant properties |
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8 |
Managing Our Houses Part 2 |
CHCCH17 |
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‘Repairs and Maintenance’ |
Respond to property |
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maintenance or purchase enquiries |
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9 |
Managing Our Houses Part 3 |
CHCCD12C |
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‘Asset Management’ |
Apply a community development framework |
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10 |
Keeping Your Eyes On Your Mob |
CHCOHS301A |
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‘Occupational Health & Safety |
Participate in workplace safety |
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11 |
Client Service Part 1 |
CHCCOM3A |
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Utilise specialist communication skills to |
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build strong relationships |
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CHCCH11B |
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Manage housing applications |
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CHCCH12B |
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Manage housing allocations |
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CHCCH10C |
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Manage and maintain tenancies |
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12 |
Client Service Part 2 |
CHCNET4A |
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‘Clients with Special Needs’ |
Work with other services |
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CHCCS9A |
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Provide support services to clients |
