Users of the AHO site are entitled to expect that any information as a result of that use will be treated within the terms of the New South Wales government's privacy responsibilities and obligations. The New South Wales government's privacy practices are regulated by the New South Wales Privacy and Personal Information Protection Act 1988.
What information do we collect?
When you look at the pages on the AHO site, our computers automatically record information that identifies, for each page accessed:
- the IP (Internet Protocol) address of the machine which has accessed it; your top-level domain name (for example .com, .gov, .au, etc.);
- the address of your server;
- the date and time of your visit to the site;
- the pages accessed and documents downloaded;
- the previous site visited; and
- the type of browser and operating system you have used.
How do we use the information collected?
The information collected during each visit is aggregated with similar logged information and published in reports in order for AHO to identify patterns of usage of the site. This will assist AHO to improve the site and the services offered on it.
What exceptions are there to this rule?
AHO will collect, use and disclose more extensive information than stated above in the following circumstances:
- unauthorised attempts to access files which are not published AHO pages;
- unauthorised tampering or interference with files published on the AHO site;
- unauthorised attempts to index the contents of the AHO site by other sites;
- attempts to intercept messages of other users of the AHO site;
- communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed; and
- attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the enjoyment of the AHO site by other users.
AHO reserves the right to make disclosures to relevant authorities where the use of the AHO site raises a suspicion that an offence is being, or has been, committed.
In the event of an investigation, AHO will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.
Is the information stored securely?
Yes. Information collected is stored in an appropriately secure format and held by AHO for archival purposes. When the information is no longer required for the purposes for which it was collected it is deleted.
What will we do with information provided in Feedback?
AHO provides feedback facilities on the AHO site to allow users to provide input into the future development of the site and to comment on the provision of service by the Office.
The provision of personal details on feedback is optional.
Users may provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list.
AHO may publish aggregated information about feedback on the site, to the extent that it does not identify or cannot be used to identify individual users.
Who else has access to information within the Department?
AHO captures this information on its own computers. Access to the raw data is restricted to a limited number of officers in AHO for the purpose of analysis and to report on the success of AHO in meeting its communication and access objectives.
If you would like to access information held about you by AHO please contact the Director, Corporate Services, Level 6, 33 Argyle Street Parramatta, phone (02) 8836 9444 or email firstname.lastname@example.org
Will this policy be updated over time?
Due to the developing nature of privacy principles for online communication, this statement may be modified or expanded in light of new developments or issues that may arise from time to time. The amended statement will be posted to this site and will operate from the time it is posted.