New South Wales Government Family & Community Services - Aboriginal Housing Office

AHO Policies

AHO Housing Policy Framework, Services Guidelines, Access Policy, Eligibility Policy, Aboriginality Policy, Appeals Policy and Air Conditioning Policy
AHO Policies

Housing Services Policy Framework

The AHO Housing Services Policy Framework

The Framework sets out the operational policy requirements for a range of housing services provided by Aboriginal Community Housing Providers. It replaces the Housing Aboriginal Communities Program (HACP) policy and is supported by the AHO Housing Services Guidelines.

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AHO Housing Services Guidelines

The Guidelines are designed to support Aboriginal Community Housing Providers to implement the minimum standards expected when delivering services to tenants, for organisational governance and for effective financial and asset management

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AHO Housing Access Policy

This is a core policy under the Housing Services Policy Framework. This policy outlines the criteria and principles for allocation of housing owned and/or managed by Aboriginal Community Housing Providers under a contractual arrangement with the AHO.

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AHO Housing Eligibility Policy

This is a core policy under the Housing Services Policy Framework. This policy sets out the criteria for eligibility for social housing, affordable housing, transitional housing and crisis accommodation owned and/or managed by Aboriginal Community Housing Providers under a contractual arrangement with the AHO.

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AHO Confirmation of Aboriginality Policy

This policy provides Aboriginal Community Housing Providers with advice and guidance on how to assess, recognise and establish the Aboriginality of tenants who may be housed in AHO properties.

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AHO Administrative Appeals Policy

This policy provides guidance and outlines the formal mechanisms by which Aboriginal Community Housing Providers can initiate a review of AHO’s administrative decisions.

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AHO Air Conditioning Policy

This policy outlines the AHO's requirements for the provision of air conditioning systems in Aboriginal Housing in NSW and is supported by Air Conditioning Guidelines.

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